Marketing

Acquisition channels, referral program, messaging, and segments

Showing data for Last 30 days

How these numbers are calculated

Total Signups: new customer accounts created in the selected dates (Lagos time).

Activation Rate (to date): share of those signups with at least one paid delivery (delivered and paid) by the end of the selected dates.

14-Day Activation: share of those signups whose first paid delivery came within 14 days of their own signup. Use this to compare periods fairly.

Engaged: share of all activated merchants (any signup date) with 2–9 completed deliveries in the 30 days ending on the last selected date, i.e. repeat shippers.

Highly Engaged: same base, with 10 or more completed deliveries in those 30 days. Merchants with exactly 1 delivery are activated but in neither tier.

Top Channel: the signup source with the most signups, and the one with the most activated signups. Referral Conversion: referred vendors who have completed a delivery, out of all referrals in the period. Messages Sent: messages accepted by the provider in the period.

Acquisition & Channels

Signup sources, campaigns, conversion funnels

Referral Program

Referrer leaderboard, rewards, and retention comparison

Messaging

WhatsApp, SMS, and push — sent volume, cost per channel, and message log

Segments

Group customers by behavior and lifecycle stage