Product

Is the product working for merchants, and is it getting better?

Showing data for Last 30 days

Daily Signals

Check daily

Is anything on fire? These move fast enough that a single bad day is worth knowing about.

Pickup ETA Adherence

Thresholds unvalidated

Delivery ETA Adherence

Thresholds unvalidated

Estimate-to-Delivery Conversion

Sessions that reached an estimate and completed a delivery, by channel. Recovery stays 0 until the 5-min reminder ships.

Weekly · Merchant Health

Review weekly

Is the product moving in the right direction? These are trend signals, not fire alarms.

Adoption Rate

New signups → first delivery (30d)

Retention Rate

Last month's merchants active again this month

Active Merchants

At least one order in the selected dates

Weekly · Product & Eng

Review weekly

Feature performance, RAYA health, and reliability signals.

Repeat Order Rate

RAYA Fallback Rate

API Error Rate

Merchant App Crashes

Pending export

Escalation Events

Where the job flow is actively breaking, by event type.

Top Features (7d)

Most used features across all products.

Order Funnel & Drop-off Points

Create delivery intent → confirmed order, and where merchants abandon the flow.

Awaiting event tracking

These require per-session event tracking, which does not exist yet. They cannot be computed from order records alone. Tracked as a separate build.

Product Ops

Reference

Feedback, releases, and issue tracking. Most are placeholders until the feedback channel is live.

Daily Active Users

Open Bugs

Pending Requests

Recent Releases

Last 3 shipped versions.

Open Issues

Top bugs and requests by votes/urgency.