Product Ops

Feature usage, feedback, releases, and roadmap across all RouteLift products

Showing data for Last 30 days

Daily Active Users

Adoption Rate

Open Bugs

Pending Requests

Top Features (7d)

Most used features across all products.

Recent Releases

Last 3 shipped versions.

Open Issues

Top bugs and requests by votes/urgency.

Escalation Events

Where the job flow is actively breaking, by event type.

Order Funnel & Drop-off Points

Create delivery intent → confirmed order, and where merchants abandon the flow.

Awaiting event tracking

These require per-session event tracking, which does not exist yet. They cannot be computed from order records alone. Tracked as a separate build.

Pickup ETA Adherence

Thresholds unvalidated

Delivery ETA Adherence

Thresholds unvalidated

Repeat Order Rate

API Error Rate

Merchant App Crashes

Fatal crashes (Crashlytics)

Pending export

Driver App Crashes

Fatal crashes (Crashlytics)

Pending export

RAYA Fallback Rate

Unresolved intents / total

Cart Abandonment & Recovery

Reached an estimate but didn't pay — and how much was recovered.