Product
Is the product working for merchants, and is it getting better?
Showing data for Last 30 days
Daily Signals
Check dailyIs anything on fire? These move fast enough that a single bad day is worth knowing about.
Pickup ETA Adherence
Delivery ETA Adherence
Estimate-to-Delivery Conversion
Sessions that reached an estimate and completed a delivery, by channel. Recovery stays 0 until the 5-min reminder ships.
Weekly · Merchant Health
Review weeklyIs the product moving in the right direction? These are trend signals, not fire alarms.
Adoption Rate
New signups → first delivery (30d)
Retention Rate
Last month's merchants active again this month
Active Merchants
At least one order in the selected dates
Weekly · Product & Eng
Review weeklyFeature performance, RAYA health, and reliability signals.
Repeat Order Rate
RAYA Fallback Rate
API Error Rate
Merchant App Crashes
Escalation Events
Where the job flow is actively breaking, by event type.
Top Features (7d)
Most used features across all products.
Order Funnel & Drop-off Points
Create delivery intent → confirmed order, and where merchants abandon the flow.
Awaiting event tracking
These require per-session event tracking, which does not exist yet. They cannot be computed from order records alone. Tracked as a separate build.
Product Ops
ReferenceFeedback, releases, and issue tracking. Most are placeholders until the feedback channel is live.
Daily Active Users
Open Bugs
Pending Requests
Recent Releases
Last 3 shipped versions.
Open Issues
Top bugs and requests by votes/urgency.