Lifecycle Stages

Customer distribution across lifecycle stages

Showing data for Last 30 days

Vendors by Stage

New: Signed up in the period — no delivery placed yet

Activated: Completed their first delivery — always a subset of New signups

Engaged: 3+ deliveries within 30 days of activation — always a subset of Activated

At Risk: Previously active but no delivery in the last 14 days

Churned: No delivery in 30+ days and no recent login