Operations

Vendor health at a glance, with quick links to retention, health, and intervention workspaces

Churn rates for Last 30 days. Lifecycle stages and health scores are as of today.

Total Vendors

At Risk

Churn

Open Interventions

Retention Lanes

Shared cross-team queue — work your lane, no duplicate touches

Customer Health

Lifecycle distribution, health scores, and churn analysis

Interventions

The full intervention queue — claim and resolve at-risk merchants

Intervention Queue

Top items flagged for follow-up. Open the full queue to claim and resolve.